Privacy Policy
INTRODUCTION
ICG Silver & Gold ("we," "our," or "us") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you opt-in to receive SMS communications or other marketing materials from us.
By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our website and services.
INFORMATION WE COLLECT
Information You Provide to Us
We collect information that you voluntarily provide, including:
• Contact Information: Name, email address, phone number, and mailing address
• Communication Preferences: Your opt-in consent to receive SMS messages and marketing communications
• Inquiry Information: Information you provide when contacting us or requesting details about precious metals investment opportunities
• Investment Interest Information: General indications of investment interest (e.g., silver, gold, or resource sector inquiries)
SMS Program Information
When you opt-in to our SMS program, we collect:
• Your mobile phone number
• Your consent to receive SMS messages
• Message interaction data (delivery status, opt-out requests)
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
How We Use Your Information
We use the information we collect to:
• Send you SMS messages about precious metals investment opportunities, company updates, and market insights that you have opted-in to receive
• Respond to your inquiries and provide customer support
• Deliver information about companies we represent, including investor materials and presentations
• Improve our website and services
• Comply with legal obligations and enforce our policies
• Analyze website usage and trends
SMS COMMUNICATIONS
Message Frequency
Message frequency varies depending on market activity and investment opportunities. You may receive recurring messages per month. Message frequency is subject to change based on company news and precious metals market developments.
Opt-Out Instructions
You can opt-out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a confirmation message confirming your unsubscription. After opting out, you will no longer receive SMS messages from us unless you re-opt-in.
Help Information
For help or more information, reply HELP to any SMS message or contact us at info@icgsilverandgold.com.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. Please contact your mobile carrier for details about your specific plan.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information to third parties. We may share your information with:
• Service Providers: Third-party vendors who assist us with SMS delivery, website hosting, and analytics
• Companies We Represent: Investment opportunities and companies featured in our communications, only when relevant to your expressed interests
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
DATA SECURITY:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
YOUR RIGHTS AND CHOICES
You have the right to:
• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal retention requirements)
• Opt-out of SMS communications at any time by replying STOP
• Opt-out of email communications by clicking the unsubscribe link in our emails
CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
ADDITIONAL INFORMATION FOR SPECIFIC JURISDICTIONS
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. Note: we do not sell personal information.
Canadian Residents
We comply with Canada's Anti-Spam Legislation (CASL). You have provided express consent to receive commercial electronic messages from us, and you may withdraw that consent at any time.
CONTACT US
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
ICG Silver & Gold
Email: info@icgsilverandgold.com
Website: icgsilverandgold.com